Privacy Policy

Cookies, Privacy & Policy

[last updated: Nov 2013]

Welcome and thank you for visiting our site!

The site is owned, managed, operated and maintained by IELS Ltd, full details are listed below:

• Registered office: Mattew Pulis Street, Sliema 3052 , (Malta)

• Phone: (+356) 2132 0381

• Email:

• Company Registration Number: C 7235


1. Privacy Policy

We respect your privacy and are committed to protecting the information you share with us. As you use our services, we want to ensure that you are aware of how we use information and the ways in which your privacy can be protected. Our Privacy Policy explains what information is collected, how it is collected and what it is used for.

2. Information Collected

Our primary goal in collecting personal information from any visitor is to provide as smooth, efficient, and personalized an experience as possible, as well as to be able to provide additional services such as newsletters, current promotions and relevant updates that may be subscribed to. We automatically track certain information about visitors based upon their behaviour on our site. This is purely for Google Analytics and this information is used for internal research on our users’ demographics, interests, and behaviour to better understand and serve our users. This analytic data, collected via a JavaScript tagin the pages of our site, is not tied to personally identifiable information – so visitors personal details are kept anonymously.

Our Analytics tracking code has been changed to support Display Advertising. This will be used as follow:

The Google Analytics features you've implemented based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).

• Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

We are implementing Remarketing with Google Analytics, and follow the Google AdWords Interest-Based Advertising Policy and its sensitive category restrictions:

• We use Remarketing with Google Analytics to advertise online.

• Third-party vendors, including Google, show our ads on sites across the Internet.

• Our and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.

3. Cookie Policy

everybody loves a cookie!

We use a number of different cookies on our site. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit  a website, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information, like your login details. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. To find out how to control or delete them, we recommend you visit for detailed guidance.

Since the chance legislation of 2012 when the new cookie law was implemented, we make sure we follow the Information Commissioner’s Office (ICO) guidelines.

The below table describes the cookies we use on this site and what we use them for. Currently, we operate an “implied consent” policy, meaning that we will assume that you are happy to receive all cookies on the IELS Malta website if you navigate it without changing your settings. If you are not happy, then you should delete IELS Malta cookies after having visited the site, or you should browse the site using your browser’s anonymous usage setting. Again, to find out how to control or delete them, we recommend you visit for detailed guidance

Cookie Name Purpose

__utma (Google Analytics) This third party Google Analytics cookie establishes and keeps a unique ID for each visitor, which is persistent for 730 days.

__utmb (Google Analytics) This third party Google Analytics cookie establishes a Google Analytics tracking session for each visitor (identified by Visitor ID stored in __utma), capturing user session details.

__utmc (Google Analytics) This third party Google Analytics cookie establishes a Google Analytics tracking session for each visitor (identified by Visitor ID stored in __utma), capturing user session details.

__utmz (Google Analytics) This third party Google Analytics cookie stores referrals (how you got to our site) and navigation (between our site’s pages). This cookie stores only user referral and navigation details on a persistent basis for 182 days.

PHPSESSID (Session cookie) This session cookie assigns and captures a unique visitor session ID in order to keep track of each specific user between pages. This is used to make your browsing session smoother and faster.

HSID, SSID, APISID, SAPISID, BuDIn.resume, use_hitbox, YSC, s_tempdata-1889147600, VISITOR_INFO1_LIVE, PREF, ACTIVITY, SID, LOGIN_INFO These 3rd party cookies are created by Youtube. They allow us to embed YouTube videos within our pages for a smooth visitor experience. These are persistent up to 7300 days.

 external web services: Our site has a number of links to other local and international organisations and agencies. In some cases and, for the benefit of the visitor, it may be required that we link to web sites of other organisations after permission is obtained from them respectively. It is important for you to note that upon linking to another site, you are no longer on our site and you become subject to the privacy policy of that particular site.

email tracking: Some emails that we send out have no tracking at all (e.g. any direct and service emails). Other emails we send include tracking so that we can tell how much traffic those emails send to our site and how effective our campaigns are, e.g. our newsletter and occasional promotional updates. Some emails can be tracked at an individual level, once the user has opened the email and clicked on the links. We rarely use information at a personal level, rather we use it to understand open and click rates on our emails to try and improve our service. If you want to be sure that none of your email activity is tracked then you should opt out of IELS MALTA emails which you can do by emailing your request to

contact and registration forms: If you choose to send an enquiry through any of the forms on our website, or correspond with us in any electronic way, you will need to pass personal data to IELS Malta. This data will be used for the service you have requested together with related information campaigns about the service demanded. If at any time you would not like to receive information from us please email your request to

4. Use of your information

We use your information only to improve our marketing and promotional efforts, to statistically analyse site usage, and to improve and customise our content. We believe this allows us to enhance our site and better tailor it to meet our users’ needs. Any of your personal information is stored in our database. We use your email address to send newsletters or other communications (like cours promotions). Out of respect for our users we offer an opt-out in every single email campaign that we send. You can find this link at the bottom of each email campaign. This excludes direct service emails.

5. Your information is dear to us

We do not share, sell, or rent any personally identifiable information about you to any third party.

By way of example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, Intellectual Property Rights infringements, or other activity that is illegal or may expose us to legal liability.

6. Changes to policy

We may edit this policy from time to time. If we make any substantial changes we will notify all visitors by posting a prominent announcement on our page. It is at your discretion whether you then wish to continue to use the site following such changes. However, it is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using the IELS Malta site and contact us via, should you wish to have any of your details removed.

This privacy policy does not cover external links within this site linking to other sites.

You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website. 

To make that choice, please click below to receive an opt-out cookie.